In the interest of having orders shipped as quickly as possible, once full payment is captured, your order is finalized and already sent to process. Your items and delivery details are already processing, as the data is electronically communicated to our warehouses. At this point, your order cannot be canceled.
Once delivered, you can request to return any or all items, with the exception of Rx items. By law, we are unable to accept returns of items purchased with a prescription.
We apologize for being unable to accommodate your request to cancel and for any disappointment this may cause.
Please let us know if you need anything further and thank you.
The Customer Service Team