We're extremely sorry you have received the incorrect product in your package. You can either exchange your item for another or return your item following the instructions below.
Please email firstname.lastname@example.org with your order number, the product(s) you received in error, and the reason for which the item(s) is/are being returned to us, so we can issue a return label. If you are making an exchange for the correct product, we will help you through this process as well!
We may ask for a description, photo, packaging details or anything else that can help us identify what was shipped to you. This greatly assists us in identifying and correcting the issue in our inventory system. Please indicate whether you would still like to receive the original item you ordered, have the card refunded, or receive store credit for the purchase.