FSAstore.com makes every effort to turn your prescription around within 24 to 48 hours. Customer Service will immediately notify you via email or telephone of any problems with your order or prescription. Prescription items are shipped separately from other items in your basket.
Articles in this section
- Where can I access the over-the-counter prescription process page?
- I have prescriptions for some FSA "eligible-with-prescription" items in my cart, but not all of them. What should I do?
- How long does it take to process my prescription?
- Is an OTC prescription different from a regular prescription?
- I do not have an FSA debit card. Can I still submit prescriptions to FSAstore.com for processing?
- How do I distinguish products that do require prescription from products that do not?
- Can I fax or email a scanned prescription to FSAstore.com?
- What are the options for submitting a prescription at FSAstore.com?
- What is the process for submitting a prescription for OTC items?
- Are there any items that I can purchase with my FSA card without a prescription?