Don't worry, we can look up your account/order with your name. Be prepared to verify your account information. If for whatever reason we cannot find your order, please be sure you didn't place the order under another name or email. If you have not emailed firstname.lastname@example.org, please do so now. If you have already emailed, please wait for a representative to respond and help you through this issue!
Articles in this section
- What to do if you forget the email you placed your order with.
- How do I remove a coupon from my order?
- How do I place an order on the site?
- How do I place an order over the phone?
- I have an issue with my contacts or glasses order.
- How do I receive a receipt for my order?
- How do I change my order?
- How do I cancel my order?
- Will my order be subject to sales tax?